How do I return an item?Updated a month ago

You can start your return at our Returns & Exchange Center. Simply take the following steps:

1. Enter your order number and e-mail used on your order

2. Follow the steps to complete the submission of your return

3. Once your request is approved, you will get a confirmation email with shipping guidelines

When you are conducting your return, just ensure that:

1. The product is in unused and resellable condition

2. In the original packaging with all the tags intact.

Your returns can either be refunded to you as store credit or to your original payment method. This policy is not extended to Amazon, e-Bay or another authorized reseller.