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Ordering & Delivery

Everything you need to know about placing an order and getting it delivered. From how to track your package to what to do if something arrives late or damaged, this section has you covered.

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You can also go to our 'Contact Us' page and click 'Edit Your Order Now' to cancel or edit your order. Lastly, you may also contact our customer service team at hello@ameri

My order is lost

Don't worry! Most of the time, there is just a misunderstanding that is resolved quickly. If you find that your tracking information shows that your order was delivered, please take the following actions in order to locate your package:. Please verif

Why was my order canceled?

In some cases, American Bass Audio receives an order and is notified that it cannot ship for various reasons. Please see the detailed reasons below on why this happens and what the best course of action is to correct the issue. American Bass Audio wi

Can American Bass Audio ship to a PO BOX/APO/FPO?

Unfortunately, American Bass Audio is unable to ship to PO BOX's, APO's, or FPO at this time due to the size and weight of the items that are being shipped. If you would like to ship to an address listed as a PO BOX/APO/FPO, we recommend purchasing v

How can I get a sponsorship or join Team AB?

We're truly honored whenever we learn that someone is eager to showcase our brand in their hometown and through their personal vehicle. At the moment, American Bass Audio does not offer a sponsorship program. Our commitment to maintaining minimal ove